Namibia is set to introduce a dedicated policy to guide the use of Artificial Intelligence (AI) in the public service as the government steps up efforts to advance digital transformation and inclusive development.
Speaking at the official opening of the ninth National ICT Summit in Ongwediva, Minister of Information and Communication Technology (ICT) Emma Theofelus said the Cabinet has directed her ministry and the Office of the Prime Minister to develop an AI policy for civil servants.
The summit, held under the theme 'Harnessing ICT for Inclusive Growth: Digital Pathways to Reduce Unemployment and Eradicate Poverty', brings together stakeholders to explore how technology can improve service delivery, create employment opportunities and address development challenges.
Theofelus said digital transformation can reduce administrative burdens, improve efficiency, strengthen accountability and make public services more accessible.
She stressed that systems must work together securely, with cybersecurity, data protection and responsible information management remaining key priorities.
"Digital transformation also presents an opportunity to improve how the government operates and delivers services to the public. Digital government can help reduce administrative burdens, improve efficiency, strengthen accountability and make public services more accessible. And on the use of AI in government, I am happy to report that OPM and MICT have been directed by the Cabinet to develop an internal policy that guides civil servants on how to use AI in the public service and all the guardrails that come with it."
The minister highlighted ongoing initiatives, including Project 1000 for digital skills, broadband expansion, trusted digital services through DigiNam, and emergency communications preparedness, as part of efforts to build an accessible and resilient digital environment.
For the first time, the National ICT Summit is being hosted outside Windhoek, a move aimed at bringing digital development discussions closer to communities across the country.
Ongwediva Mayor Naemi Amuthenu welcomed the decision, saying hosting the summit in the north reinforces the importance of ensuring that digital transformation benefits all regions and communities.
She called on participants to turn discussions and recommendations into practical initiatives that improve people's lives.
"We therefore encourage all stakeholders to take the ideas and recommendations that will emerge from this summit beyond this venue and translate them into practical initiatives that will make a meaningful difference in the lives of our people."
The summit is expected to strengthen partnerships across government, the private sector, academia and civil society, with a focus on using technology to expand opportunities and improve the quality of life for Namibians.